
Bandai Namco Closes Reflector Entertainment After 'Unknown 9: Awakening' Underperforms

By Sid Meier


By Sid Meier
Bandai Namco Entertainment, known for publishing successful titles such as 'Ace Combat 8' and 'The Blood of Dawnwalker' in 2026, recently confirmed the closure of Reflector Entertainment. This decision comes after the studio, acquired by Bandai Namco in 2020, failed to achieve commercial success with its singular game release, 'Unknown 9: Awakening.'
Reflector Entertainment's sole creation was 'Unknown 9: Awakening,' a supernatural stealth game launched in 2024, featuring Anya Chalotra from 'The Witcher.' The game garnered a lukewarm reception from critics, reflected in its 59 Metascore on Metacritic. 'Unknown 9: Awakening' was conceptualized as a cornerstone of a larger multimedia franchise, extending into novels, comic books, and narrative podcasts.
A recent press release from Bandai Namco revealed the rationale behind the closure: a comprehensive review of future business strategies, projected investment requirements, and the prospects of profitability. The company anticipates a loss of approximately €21 million (about $23.49 million) from Reflector in the third quarter of the current fiscal year. This substantial financial impact ultimately led to the decision to dissolve and liquidate the studio.
Despite being acquired by Bandai Namco in 2020, with the 'Unknown 9' franchise already in development, the game's lukewarm reception resulted in immediate repercussions. Just one month post-launch, Reflector experienced significant workforce reductions, with 18% of its staff being let go. Further layoffs followed in early 2025, alongside the cancellation of a planned follow-up project. Hervé Hoerdt, the studio's CEO, attributed these events directly to the disappointing performance of their inaugural ambitious venture.
The year 2026 has been particularly challenging for the video game industry, witnessing an unprecedented number of job losses. Current estimations indicate that around 11,000 positions have been eliminated so far, surpassing the total layoffs seen in all of 2025. This wave of redundancies has impacted numerous studios, including Bit Reactor, the developer behind 'Star Wars Zero Company,' which furloughed employees even before its game's release. Sucker Punch, the studio responsible for 'Ghost of Yōtei,' also saw staff reductions despite the open-world title selling over 5 million copies. Notably, Microsoft's Xbox division is projected to cut 3,200 jobs during its current fiscal year, highlighting the broad scope of these industry challenges.
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Pioneering game designer known for the "Civilization" series and his philosophy on game design.

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